4

Had a friend recommend going to Dempster’s when my car overheated. I found them to be honest, reliable, and very accommodating. Since my experience I have recommended their service to two other potential customers.

5

I have had the pleasure of using Dempster’s as my mechanic for the past 7 years. Whenever I have had a problem with one of my cars, they have provided prompt courteous service and worked to make sure that the costs were kept to a minimum. I had one car that required a very expensive repair, and Dan told me not to do the repair, but to junk the car due to the very limited value of the car. I have taken cars to him expecting very expensive repairs and they has gone the extra mile to limit the costs and to be honest with me about just what is wrong with my vehicles and provide various options on just what repairs may be needed or avoided. Though I would prefer to never have to have my car repaired, who wouldn’t, I have always been appreciative of the honest and friendly dealings with Dan and his crew. It can be difficult to find a mechanic who you can really trust, but I can’t recommend Dan and his crew at Dempster’s Quality Car Care enough to my friends and family!

5

Great service.Dan and Chris are patient and listen to every observation about the car. Fast. Reliable . Very comfortable waiting area. Impeccably clean shop. Thanks guys!

1

I'm new to the area and read all the positive reviews so I recommended this place to a family member for her oil change and vehicle inspection. The shop did the inspections and said the car passed the polution but failed the safety inspection and As expected the shop sent a list of repairs they recommended. They said the car needed breaks and rotors in the front and wiper blades. The quote includes a some recommendations like cabin air filter too. The total shocked me at nearly $800. I told them not to do the work, they said the inspection was pass or fail. This I understood and I told him I would make the required repairs and come back. He told me if I did not have the repairs done there they would have to redo the whole inspection and charge me again. I've been driving for 25+ years and had at least a dozen different cars over that time. This is the first time any shop has told me "if the car leaves our property you have to pay again" I told him i would not be back and i paid him for the failed inspection and passed pollution inspection which he charged $80+ dollars for. I did the breaks (which were only 1/2 worn) and put wiper blades on the car and went to another shop where that are passed with no issue. This shop told me I get 30 days to repair any failed items and I can get a sticker. Which is what every place I've gone to before has said. This place is just selling work. I'll never go back which sucks because I can walk there.

We are sorry for your experience and we didn't meet your level of expectations. We always provide a high level of service with our inspection process. It is our job to make sure you family is safe (1st and Top Priority). That's why we provide a thorough inspection over and behind PA state inspection. Looking though the digital inspection report we found the quality of brakes did not meet the requirement for state inspection. 30 days pertains to Emissions Testing. Thank you for letting us show you the high level of inspection reporting we provide to keep your family safe on the road. If there is anything we can do in the future to help you out please don't hesitate to call us.

- Dempster's Quality Car Care
5

Highly recommend! Was able to quickly make an appointment, was provided regular status updates, and they were very reasonable. I will definitely be back again!

5

Absolutely the best customer service I have ever experienced. Support local business and go to the best shop in town, you will not be disappointed.

Scott, Thank you for the review. We are pleased that you experienced what we strive for with every client. Keeping you and your 2009 Toyota Rav4 safe and on the road is our top priority.

- Dempster's Quality Car Care
5

I'm semi new to the area and was looking for a local mechanic. Was having check engine light issues for some time and could never get it right. Dan was a stand up guy and let me know exactly what I needed done. I felt with the work done it was a fair price and now my baby is back on the road.

Roman, it was a pleasure meeting you and Tracy, we are happy we met you expectations. Keeping your 2013 Jeep Grand Cherokee on the road is our top priority!!

- Dempster's Quality Car Care
4

Very nice and honest. Great mechanic.

Thank you for the review, we appreciate your business and always strive to provide the highest level of/and excellent customer service.

- Dempster's Quality Car Care
5

Dan and team are great. Been going here for years and won’t go anywhere else. Trustworthy and so nice/easy to deal with. Thanks!!!!

Thank you Jocelyn/Barry for giving us the opportunity to show you for years our highest level of quality care we provide. Servicing your 2010 Toyota Corolla, 2013 Ford Edge, 2005 Ford Focus and now the 2018 Honda Odyssey, is always a pleasure making sure your family is safe.

- Dempster's Quality Car Care
5

Consistent, best service ever!

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